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Dany
Operations Manager with 10+ years of logistics and data analysis expertise
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Competencies
Managed end-to-end operational processes, resource planning, and profitability optimization in logistics.
Developed dashboards and analyzed operational data to support strategic and tactical decisions.
Coached middle management and supervised multidisciplinary teams to meet performance standards.
Utilized Power BI and Excel to create visual reports and monitor KPIs for operational insights.
Engaged with clients, managed operational incidents, and prepared executive reports.
Education
Languages
Summary
Experienced operations manager with strong data analytics skills, adept at optimizing logistics, leading teams, and supporting strategic decisions.
Key Achievements
- Led comprehensive operations at Perfiles y Soluciones Logísticas, managing multiple accounts and ensuring operational efficiency.
- Designed dashboards and analyzed large datasets to support strategic decision-making and optimize resource allocation.
- Supported and trained middle management, improving team performance and operational management capabilities.
Experience
Operations Manager
Lead the comprehensive operation of multiple accounts, ensuring operational continuity, resource efficiency, and financial goal achievement, Coordinate and supervise multidisciplinary operational teams, both directly and indirectly, ensuring performance and quality standards., Design and implement...
Data Analyst / Operations Analyst
Design and develop dashboards to track operational indicators, enabling more accurate resource and capacity planning., Analyze large volumes of operational data to support strategic decision-making., Lead data analysis for international operations, acting as a reference point for teams and...
Customer Service Agent
Attend to client requests in high-demand environments, ensuring timely and solution-oriented responses., Manage operational incidents while ensuring clear and effective communication., Develop multitasking, prioritization, and information management skills., Strengthen customer service...