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Dasia

Customer Service Representative

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Killeen, Texas, United States
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Competencies

Customer Service

Demonstrated experience with Customer Service.

Personal Banking Management

Demonstrated experience with Personal Banking Management.

Disputes

Demonstrated experience with Disputes.

Computer Skills

Demonstrated experience with Computer Skills.

Technical Support

Demonstrated experience with Technical Support.

Education

High School Diploma
Leake Central High School
Completed 2017
Kinesiology
The University of Southern Mississippi
2017 - 2019
diagnostic sonography
Temple Community College
2021 - Present

Summary

Customer Service Representative open to new opportunities

Experience

Customer Service Representative

PNC Bank
Jul 2022 - Present

Assist customers with everyday banking needs, such as filing disputes and gaining access to online banking. Assuring that customers understand all balances and transactions made on their accounts.. Providing great customer service with a smile. Locking and unlocking cards for the safety of the customers. Placing travel notices on cards to allow access in various locations

Customer Service Representative Supervisor

Kelly Connect Services
Feb 2020 - Jun 2022

Taking incoming and outgoing calls.. Working to solve minor, ongoing, and major problems with multiple technology devices.. Responsible for managing customer’s accounts, booking appointments, and handling secured customer information.

Distribution Associate

Channel Control Merchants
Nov 2017 - Sep 2018

Process merchandise so that it can be distributed to surrounding stores.

Team Member

Sonic Carhop
Sep 2017 - Aug 2018

Taking orders and making accurate changes quickly.. Providing food service to guests with enthusiasm.. Packaging all menu items and checking for product quality and consistency.. Preparing food orders, cooking on the grill, operating the fry station as needed.. Cleaning the drive-in restaurants including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas.

Team Member

Sonic Drive In
May 2016 - Aug 2017

Greet every customer with a smile.. Take food orders and deliver food within a timely manner.

Skills

Customer ServicePersonal Banking ManagementDisputesComputer SkillsTechnical Support
Published on CazVid - Oct 18, 2026
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