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David
Customer Service Representative with 14+ years of bilingual support experience
Video resume
Representante de Servicio al cliente
Agente de servicio al cliente y soporte técnico bilingue encargado de dar solución a los problemas que pudieran presentar los clientes de cualquier empresa.
Contact
Chihuahua, Chihuahua, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered effective customer support for technical and non-technical issues in multiple companies.
Bilingual CommunicationAdvanced
Provided support in both Spanish and English, improving client satisfaction and issue resolution efficiency.
Technical SupportIntermediate
Troubleshot and resolved technical problems for customers, enhancing service quality.
Client Relationship ManagementIntermediate
Built and maintained positive relationships with clients to ensure ongoing service satisfaction.
Summary
Bilingual customer service agent with over 14 years of experience providing technical and support services across multiple industries. Adept at problem-solving, client communication, and ensuring customer satisfaction.
Key Achievements
- Provided bilingual customer service and technical support across multiple companies including FedEx, handling diverse client issues.
- Maintained consistent employment as a customer service representative since age 17, demonstrating long-term commitment and role progression.
- Adapted communication strategies to support a wide range of customer needs in various corporate environments.
Skills
Customer ServiceBilingual CommunicationTechnical SupportClient Relationship Management
Published on CazVid - Jul 3, 2025