This is my profileContact via CazVidDavid
Customer Service & English Teacher with Diverse Communication Skills
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Competencies
Applied conflict resolution skills in customer service and teaching contexts to manage disputes effectively.
Designed and executed lesson plans covering various English language and literature topics to improve student engagement.
Utilized advanced English language skills both in customer interactions and educational settings.
Applied literary analysis skills to interpret and teach literary concepts effectively.
Education
Languages
Summary
Experienced professional skilled in managing customer interactions and developing engaging educational content with a focus on English language and literature.
Key Achievements
- Managed high-stress customer situations while maintaining professionalism at Foundever.
- Developed and implemented engaging lesson plans increasing student motivation at Colegio Anglo Mexicano.
- Enhanced student learning through innovative instruction and timely feedback.
Experience
Customer Service Representative
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
English Teacher
Developed innovative lesson plans to engage students in English language learning., Prepared and implemented lesson plans covering required course topics., Increased student motivation by providing timely feedback and recognizing individual achievements., Planned dynamic lessons to increase student...