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David

Customer Service Specialist with diverse experience in hospitality and language education

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Lima, Lima Province, Peru
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Competencies

Microsoft WordAdvanced

Utilized for documentation and communication tasks in various roles.

Microsoft ExcelAdvanced

Applied in data management and analysis, including SPSS and Python integrations.

Microsoft PowerPointAdvanced

Developed presentations to support training and reporting activities.

IBM SPSSIntermediate

Used for basic statistical analysis in research or data evaluation.

PythonBeginner

Familiar with Python for data processing and scripting tasks.

Education

B.Sc.
Universidad Continental
03.2025
Ausbildung zum Altenpfleger
Schulungszentrum für Altenpflege (SfAP)
Completed 09.2020
B. Sc.
Universität Regensburg
Completed 07.2016
Deutsche Philologie, Studienvorbereitender Deutschkurs
Universität Regensburg
Completed 03/2014
B. Sc.
Universidad del Pacifico
Completed 09/2013

Languages

SpanischMuttersprache
Deutsch
Englisch

Summary

Dedicated professional with hands-on experience in customer service, telemarketing, and volunteer work, skilled in office productivity tools and data analysis.

Key Achievements

  • Provided customer service across multiple sectors including language institutes and retail campaigns
  • Gained experience in telemarketing and service roles, managing customer interactions effectively
  • Participated in volunteer work, demonstrating commitment to community engagement

Experience

Customer Service

Instituto de Idiomas Ibiza (Maxx Institutes)
06/2022 - 12/2025

Customer Service

Teleperformance (Nordstrom Rack Campaign)
11/2021 - 05/2022

Telemarketing Mitarbeiter

AST Peru
06/2021 - 10/2021

Auszubildener Altenpflege

Haus Birkengrund
08/2019 - 09/2020

Minijob als Student, Service

Restaurant Pachamama
10/2015 - 03/2019

Ehrenamtliche Mitarbeiter

Internationaler Studenten Netzwerk Regensburg (ISNR)
06/2014 - 03/2016

Skills

Microsoft WordMicrosoft ExcelMicrosoft PowerPointIBM SPSSPython
Published on CazVid - May 17, 2026
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