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Competencies
Demonstrated experience with Teamwork.
Demonstrated experience with Working under pressure.
Demonstrated experience with Problem-solving.
Demonstrated experience with Flexibility/Adaptability.
Demonstrated experience with Empathy.
Education
Languages
Experience
English Teacher
Providing guidance and leadership through instructional lectures and English language practice sessions for students at both the high school and elementary school levels., Employing innovative teaching methods that integrate English instruction with the realm of music.
Virtual Assistant
Providing counsel and facilitating the sale of electronic equipment, specifically satellite connection plans and telephone services, to customers residing in both the United States and Canada.
Bilingual assistant
Offering expert advice, conducting meetings, fostering development, and effectively resolving recurring issues., Engaging with clients and collaborating with staff members to ensure optimal outcome.
Supervisor
Supervising and monitoring communication channels, encompassing calls, chats, and emails, to ensure consumer satisfaction., Managing administrative responsibilities, such as payroll adjustments.
Trainer
Conducting comprehensive training sessions for newly hired personnel., Identifying, analyzing, and addressing subpar metrics within specified time limits.
English and Italian Teacher
Imparting language skills to students across all age groups., Maintaining control over the learning environment while employing diverse pedagogical tools and methodologies.