David - Talent & Project Manager with 15+ years in IT & Business Development

Successfully led numerous projects across IT, finance, and healthcare industries, managing cross-functional teams.

Oversaw technical recruitment processes, aligning strategies with organizational goals and client needs.

Participated actively in Agile communities, obtained Scrum Master, Product Owner certifications, and contributed to event organization.

Built and maintained strong relationships with clients and partners, ensuring project outcomes met expectations.

Contributed to workflow enhancements through documentation, training, and coordinating change management activities.

Evaluate and refine the training path to strengthen skill development, promote employee learning, and support career growth, making adjustments based on feedback and outcomes., Oversee projects to improve technical recruitment processes, ensuring efficient timelines, high-quality hires, and smooth onboarding for technical roles., Supervise recruitment from profiling to hiring for teams in Mexico and India, supporting clients and business partners in India and the USA., Align recruitment and retention strategies with business goals, facilitating tool integration and keeping open communication with business partners., Serve as a key contact for clients and partners, ensuring recruitment meets their needs, fostering strong relationships, and promoting high service standards.

Focus on professional development through courses in agility, including Scrum Master, Product Owner, Agile Leader, and Agile Coach., Actively engage with the Scrum LATAM and Enterprise Agility communities by participating in activities, earning certifications, and recording chapters for an audiobook on enterprise agility fundamentals., Contribute to the organization of the Scrum LATAM 4th-anniversary online event., Study development project management and PM4R Agile as part of a specialized program at BID Academy, the Inter-American Development Bank's learning platform.

Partner with clients to understand their needs and exceed expectations., Design and execute project plans for deploying Q2's corporate banking solutions for consumer, commercial, fintech and fraud, risk & compliance, focused to local banks and credit unions in USA., Manage resources, solve problem issues, perform testing, identify gaps and track implementation progress., Train clients and team members on product and processes. Ensure compliance with privacy policies, change management, data management and information security management., Collaborate with Solutions Architects and Development to ensure feasibility, working on large, high-level projects., Leverage software tools such as Jira for project tracking and management, Salesforce as a CRM for addressing customer requests and follow-ups, and Confluence for content management and knowledge base functions.

Manage TransNetwork (TN)’s projects in a B2B electronic cross-border processing and payment platform for new customers., Identify business requirements and data flows by collaborating with business and key account managers., Develop and update functional and technical documentation, providing status reports, and coordinating follow-up activities with stakeholders., Prepare change management documentation, acting as the primary contact between clients and team members, leading cross-functional teams across various departments., Partner with Compliance, Business Development, and Operations to ensure due diligence, contract management, and project tracking using MS Project and Asana., Ensure IT tasks align with business commitments, securing necessary resources, and adhering to AML, risk management, and privacy policies., Plan system integration testing, training, and handovers, while proactively manage project risks and coordinate the development of TN’s website.

Advise a small team on Project Management including Risk and Change Management, communication with stakeholders, team building and leadership., Advise entrepreneurs in advertising and marketing campaigns online for Dropshipping in Colombia (Eco Alternativa)., Advise EurekApps, a custom applications factory using Azure services in Mexico, on optimizing software testing processes., Participate with these different organizations consistently engaging in and contributing to various activities and deliverables that occur on a recurring monthly schedule.

Head a project related to Simplify BI program for testing Master Data including data management for HPI on AMS and EMEA., Coordinate with Tower leads, Testing leads and owners to assist all the Master Data defects resolution activities., Coordinate with Data Horizontal team to follow up Data and Master Data defects for SIT and UAT cycles on AMS and EMEA., Lead triage meetings to drive critical and high Change Requests until Closure., Participate in Master Data definition in SAP HANA for Europe and USA facilities focused on sales and distribution. SAP HANA is used for data warehousing, data processing and analytics., Manage and drive support issues between SAP and Ariba module used for procurement and supply chain including requisitions and purchase orders., Head a project related to Simplify BI program for testing Finance and Supply Chain reports for HPI., Coordinate with HP Interim state testing team and PWC testing lead to assist with IT defects resolution and SIT testing., Lead HP performance testing activities and coordinate testing tasks from planning to closure., Head 3 projects related to Finance, Taxes and IT Security Compliance for HPE and 1 project to migrate 5 applications for Micro Focus (DXC). Coordinate SDLC tasks including Initiation, Planning, Execution, Control and Project Closure., Manage resources across Mexico, India, USA and Europe. Integrate all documentation for Delivery including requirements, technical solution, pricing, resources, scope, milestones, risks and deliverables.

Head a project to migrate 7 applications related to Finance, Services and Authentication for Micro Focus (DXC)., Coordinate SDLC tasks, including initiation, planning, execution, control and project closure., Manage resources in Mexico, India and USA., Integrate all documentation for Delivery including requirements, technical solution, scope, milestones, risks and deliverables.

Head 13 projects as Regional Project Manager for Abbott Labs (Pharma company) in Mexico and LATAM, including SAP Sales and Distribution, BPCS, and ADAM., Coordinate SDLC tasks, including initiation, planning, execution, control and project closure., Manage resources in Mexico, Argentina, India, USA and Philippines. Promote tier reviews., Integrate all documentation for Delivery Review Board including requirements, technical solution, pricing, resources, scope, milestones, risks and deliverables., Create SOWs and ensure with procurement that these are reviewed and approved by IBM and Abbott., Maintain Capacity Planner, Weekly status report, Project Portfolio, Metrics and Customer Satisfaction Surveys., Participate with SAP team in implementing new functionality for invoicing and taxes for different countries in Abbott Laboratories., Implement interfaces between systems for information exchange, including inventory data, planning, sales orders, and financial transactions.

Consolidate 2 projects for technological development and innovation through CONACYT's Incentives Program to Innovation., Supervise multi-discipline teams and be responsible for initiation, planning, execution, control and project closure., Apply both waterfall and agile methodologies, utilizing tools such as Jira and Confluence., Produce new technological proposals, develop prototypes, software, integrated systems and final products.

Improve the credit origination process by 75% to have credit card applications approved in 15 minutes instead of one hour in a project for a fashion retail company and Bradesco bank., Improve sales bidding process and document management by 80% for Medahead which is a specialized distributor engaged in wholesale trade of medical and laboratory furniture, equipment, and instruments., Improve receipt and delivery time of goods by 50% for a logistics company working for Bimbo and Marinela., Coordinate SDLC tasks, redesign, automate business processes and deliver projects against agreed scope, budget, schedule and customer expectations.

Reduce 70% of migration process failures and improve software development and testing time by 80% for Bank of America., Analyze business requirements, establish task assignments and align offshore activities. Deliver new releases, test usability and manage content migrations for USAA., Develop, test, deliver new dashboards for Bank of America and document errors for review by DBA or .NET developer. Review fixes before major releases and verify and complete IT internal audits for SOX compliance.

Improve receipt and delivery time by 80% and reduce process failures by 90% in material delivery to production lines., Manage interfaces between Oracle apps and SAP used in production lines and warehouses., Redesign and automate business processes. Coordinate SDLC tasks and teams in USA, Mexico and India., Analyze risks and mitigate them with global support team for SAP and Oracle Applications.

Develop and maintain new systems for a Veterinary Pharmaceutics Laboratory (BIOZOO). This involves inventory of raw materials and products, orders, production planning, invoicing and reporting.

Improve response time support for manufacturing cost system by 70%. Provide support for business processes of new products with Product owners., Reduce failures in credit authorization system by 90% through process analysis and automation., Deliver and support corporate systems (shared services) globally and ensure optimal performance and availability 24x7., Successfully transition support of Product Costing from Houston to Guadalajara within a month., Maintain and support various functional areas such as Real State & Workplace Services, Finance and Business Intelligence. Support SAP BASIS and WORKFLOW activities.

Improve software testing time by 80% through automation tools. Conduct user acceptance testing and smoke testing., Conduct functional testing for front-end and regression testing of a web & Lotus-based application. Design Master Testing Plan. Automate testing. Develop test cases.

Develop real-time reporting system for manufacturing process. Improve traceability of production lines by 90%. Participate in implementation of SAP in production lines with Foxconn IT team., Automate business processes and develop tools for server configuration. Support SAP workstations and shop floor control system. Implement projects and develop back-end to support web interface.

Plan functionality and usability testing for prototype business printers for Boise R&D group. Improve reliability of results by 70%., Successfully implement access control system a month before deadline, improving speed, security and reliability by 80%., Coordinate SDLC tasks, manage five projects and coordinate five developers. Redesign and automate business processes and produce a technological proposal.

Coordinate a quality assurance project and implement a document management system based on ISO 9001., Head IT department and manage new proposals, research and projects. Establish procedures for warehouse and selling areas., Manage voice & data network and establish IT procedures including maintenance, security and audit policies.

Coordinate implementation of MACOLA MRP online and product traceability system in 3 sites for YAMAVER. Participate in implementing MACOLA MRP in production lines for plastic injection and painting parts., Implement a system for processing sales sent to US partners, reducing processing time from 24 hours to 1 hour.