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Data Analyst with 5+ years of experience in analytics and reporting
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Competencies
Proficient in analyzing complex datasets to extract actionable insights to support decision-making.
Skilled in writing optimized SQL queries for data extraction and management across multiple databases.
Experienced in designing interactive dashboards using Tableau and Power BI to visualize key metrics.
Extensive use of Excel for data manipulation, pivot tables, and macro automation to streamline reporting.
Coordinated multiple analytics projects, ensuring timely delivery and stakeholder satisfaction.
Education
Summary
Data analyst with over 5 years of experience in analyzing business data, creating dashboards, and improving reporting processes to support strategic decision-making.
Key Achievements
- Developed comprehensive dashboards reducing reporting time by 30%.
- Led data migration project successfully transferring all analytics data to new platform.
- Received Employee of the Month award twice for improvements in data accuracy.
Experience
real estate agent
Review, update and revise current mandates for clients under Chris Bernard properties to ensure compliance with PPRA for client satisfaction and privacy while increasing prospective leads for client looking for a buyer., Cold calling, contact center for customer enquiries, telephonic sales with record management to keep track of calls made, customer relations management ensuring interactions with prospective customers lead to a sale and video calling( zoom, teams), Meeting sales targets per week/ every week was a different target so being innovative was essential.
Marketing intern
Assisted in marketing of company products by interacting with companies and individuals through the remote call center while being articulate and sorting out product conflict and info, upholding the highest standard of professionalism., Had to be a fast thinker to come up with solutions for every task while allowing criticism for growth.