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Celaura
Ejecutivo de ventas con experiencia en SaaS y desarrollo de negocios
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Competencies
Experto en gestión del ciclo de ventas, generación de leads, demostraciones y cierre con CRM como Salesforce y HubSpot.
Diseñó programas de onboarding, entrenamiento y coaching que mejoraron el rendimiento y la retención del personal.
Facilitó comunicaciones precisas en inglés y español en llamadas, comunicaciones internas y capacitación.
Creó material didáctico y programas de formación para diferentes públicos, incluyendo niños, adolescentes y adultos.
Administró operaciones, reclutamiento y performance en centros de contacto, logrando mayor eficiencia.
Education
Languages
Summary
Con experiencia en ventas, desarrollo de negocios, recursos humanos y capacitación, he gestionado proyectos que mejoraron procesos y lograron metas de rendimiento. Hábil en comunicación bilingüe y en diseñar programas de formación efectivos, contribuyendo a la expansión y eficiencia de las...
Key Achievements
- Gestionó un ciclo completo de ventas para soluciones SaaS dentales, generando un pipeline de más de 50 prospectos activos.
- Generó y calificó más de 300 leads globales, realizando 120 demos con una conversión del 40% en oportunidades activas.
- Diseñó programas de entrenamiento y onboarding que mejoraron la eficiencia del equipo y el cumplimiento de KPIs.
Experience
Part-Time Account Executive
Manage full sales cycle for dental SaaS solutions, generating leads, demos, and closing deals in a part-time capacity., Built pipeline of 50+ active prospects, maintaining a 25% conversion to demo rate., Collaborate with SDRs and marketing to optimize outreach strategy and increase recurring...
Sales Executive / Sales Development Representative
Generated and qualified 300+ global leads through high-volume outbound outreach., Conducted 120+ demos, converting 40% into active opportunities.
Recruitment & Training Specialist
Managed full-cycle recruitment for 100+ hires across multiple regions., Designed onboarding and training programs, reducing ramp time by 30%., Coached agents to exceed KPIs, with 90% meeting performance targets.
Medical Interpreter
Facilitated 50+ English–Spanish calls per day with 100% accuracy under pressure.
Founder & English Instructor
Founded and led a full-time community-focused English teaching business for children, teens, adults, and educators., Trained 50+ teachers to replicate lessons in rural areas, expanding program reach by 200%., Designed curriculum materials for multiple ages and skill levels; transitioned to virtual...
General Manager
Managed operations, recruitment, and performance for 50+ employees., Implemented process improvements that increased efficiency by 20% and reduced turnover by 15%.
Education Program Developer
Created 'Book in a Bag,' connecting children’s books to lessons in math, science, and language., Trained teachers on engaging and creative teaching methods., Delivered lessons via bookmobile, reaching 500+ students in underserved schools., Developed interactive curriculum...
Learning & Development Officer
Trained 50 batches of call center agents in customer service, telemarketing, and debt collection campaigns., Designed training modules in English & Spanish; improved trainee performance by 30%., Created evaluation tools, role plays, quizzes, and soft skills programs., Monitored trainee...