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Delvin
Customer Service & Travel Professional with over 10 years of diverse experience
Video resume
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Competencies
Exceptional ability to address customer needs, ensuring satisfaction and loyalty in fast-paced environments.
Skilled in performing routine and preventive maintenance on machinery and equipment.
Efficiently manages physical inventory and equipment in workshop and vessel settings.
Proven ability to work effectively in cross-cultural teams and dynamic work environments.
Demonstrates strong physical endurance and manual skills in demanding work conditions.
Education
Summary
Dedicated and reliable team player with over a decade of experience in customer service, travel management, and mechanical work. Adept at managing high workloads, maintaining equipment, and collaborating across cultures to deliver excellence.
Key Achievements
- Consistently met performance targets in high-volume customer service environments.
- Managed high workload with accuracy and professionalism across flexible shifts.
- Performed vessel machinery maintenance, ensuring safety and operational reliability.
- Efficiently handled inventory management and repairs in a workshop setting.
Experience
Marine Oiler
Performed physical maintenance and inspection of vessel machinery in demanding conditions. Strictly followed safety protocols while handling equipment in a confined work environment. Demonstrated reliability and stamina over extended work periods
Mecánico
Managed physical inventory of tools and equipment in a workshop environment. Performed hands-on maintenance and repairs efficiently and on schedule. Kept workspace clean and all equipment in excellent working condition
Waiter & Bartender
Executed full opening, closing, and shift change procedures to maintain smooth operations. Worked flexible hours including nights, weekends, and holidays consistently. Handled high-volume, fast-paced service with physical stamina and attention to detail
Customer Service Representative
Consistently met performance targets in a fast-paced, high-volume environment. Adapted quickly to system changes and followed updated procedures accurately
Travel Advisor
Managed high workload with accuracy and professionalism across flexible shift schedules. Worked nights, weekends, and holidays to meet operational demands
Skills
Video Transcript
Video Transcript 1
Hi guys, my name is Delvin. I have seven years experience working in customer service, sales, and up sales, also technical troubleshooting as well for internet, high-speed internet, most basically fiber internet as well. I was providing customer service for a company called Alorica for CenturyLink, providing a home phone service and also direct TV service selling. Also providing sellings for a company called Ally Global for reservation.