Project Manager with 8+ years in Construction and Facilities Management
Directed large-scale construction projects, overseeing planning, execution, and delivery.
Acted as primary liaison between clients, contractors, and team members to facilitate communication.
Supervised construction sites, ensuring adherence to safety standards and project specifications.
Managed project budgets, resource allocation, and procurement activities.
Experienced project manager specializing in construction and facilities management with a proven record of overseeing high-value projects and improving workflows.
Handling phone calls, Scheduling appointments, Managing patient records, Preparing reports, Connecting patients with appropriate clinical, social, and community resources, Ensuring adherence to HIPAA regulations
Listen and evaluate calls, emails, and other customer interactions, Ensure adherence to quality standards and procedures, Analyse Call Center data to identify trends and areas for improvement
Tracking key performance indicators (KPIs), Initial and ongoing training, Coaching and feedback, Handling escalated customer issues, Preparing reports on team performance
Coordination and planning of web projects, Managing travel agenda and meeting coordination
Ensuring a high level of customer satisfaction, Managing stock levels, Organising merchandise
Handling administrative tasks, Coordinating various processes
Enhance the well-being, learning, and social inclusion of adults
Coordinating and implementing marketing campaigns, Managing marketing events
Organising and coordinating promotional events, Managing PR projects
Assisting customers with their purchases
Training and evaluating staff, Resolving complaints