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Construction and Customer Service Professional with diverse experience
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Competencies
Managed multiple construction projects, overseeing work quality, team guidance, and client communication.
Contributed to space design and remodeling activities, collaborating with architects and contractors.
Provided client guidance, listened to issues, and coordinated support, demonstrating strong communication skills.
Led teams across various roles, ensuring project goals were met and fostering cooperation.
Facilitated communication between clients, workers, and suppliers to ensure smooth project execution.
Education
Languages
Summary
Experienced in construction supervision, space design, and customer support, with a proven record of managing teams and client relations.
Key Achievements
- Led multiple teams and contractors to successfully redesign spaces in various projects
- Supervised multiple construction sites simultaneously, managing payment and client communication
- Developed efficient work methods in carpentry and coordinated customer support activities
Experience
Assistant
Filled in the activities fulfilled throughout the day, Ensured that they were completed in time and quality
Architecture Scholar
Designed spaces inside apartment buildings and houses, Worked with multiple architects to brainstorm designs
Architecture Scholar
Redesigned old spaces into more modern and practical spaces, Worked with the enterprise’s materials to remodel, Led multiple teams and contractors to achieve the results with the design agreed upon
Supervisor
Supervised various construction at a time with 3 different teams, Guided different types of workers, Managed payment depending on the hours worked and the amount of work finished, Spoke to clients regarding the projects and received payment for constructions
Customer Service Agent
Spoke to clients and guided them through how the service worked, Listened to their issues and helped them as I could, Worked as a team to find better solutions to propose to the superiors
Supervisor
Found optimal methods of working in carpentry, Supervised the work done on site with the installers, Talked to prospect clients about their needs