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Denzel

Customer Service Specialist with foundational skills in communication and problem solving

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Panamá, Panamá, Panama
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Competencies

Customer Service & Call HandlingIntermediate

Skilled in managing customer inquiries with professionalism and empathy to ensure satisfaction.

Communication SkillsIntermediate

Proficient in clear English communication, active listening, and problem resolution.

Time ManagementIntermediate

Efficiently organizes tasks to meet deadlines and maintain punctuality.

Basic Computer SkillsBeginner

Familiar with email, Word, Excel, and CRM basics to support customer service activities.

Education

Bachelor’s Degree
QUALITY LEADERSHIP UNIVERSITY
January 2026
Baccalaureate
COLEGIO BILINGÜE EBEN-EZER
Completed 2025

Languages

EnglishB2 (Upper-Intermediate)
SpanishNative

Summary

Motivated bilingual customer service enthusiast with strong communication, active listening, and problem-solving skills. Eager to contribute to team success and enhance client satisfaction.

Key Achievements

  • Developed strong English communication skills (B2), enhancing customer interactions
  • Demonstrated active listening and empathy to resolve customer issues effectively
  • Maintained professionalism and teamwork in fast-paced call handling environments
  • Utilized basic computer skills to manage customer data and support service operations
  • Managed time efficiently, ensuring punctuality and consistent service delivery

Skills

Customer Service & Call HandlingCommunication SkillsTime ManagementBasic Computer Skills
Published on CazVid - Jun 2, 2026
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