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Sales and Customer Service professional with experience in banking and financial services
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Competencies
Applied sales techniques to promote products and services across various industries, including automotive and financial services.
Provided support and information to clients handling payments, billing, and international transactions.
Assisted clients with billing issues, transaction inquiries, and product explanations effectively.
Explained financial details, handled inquiries, and pitched sales to diverse customer bases.
Education
Languages
Summary
Motivated sales and customer service specialist with experience in banking, money transfer, and automotive sales. Skilled in problem solving, client communication, and promoting products to diverse audiences.
Key Achievements
- Handled payments, billing explanations, and account details for Capital One Bank clients at Sitel Nicaragua.
- Assisted clients with international money transfers and transactions at Western Union via Ibex Global.
- Promoted sales of memberships, vehicle services, and dealership deals for car owners in California at Dynamic BPO.
Experience
SALES REPRESENTATIVE
CUSTOMER SERVICE REP
Payments specialist for capital one bank, Explain billing, wave fees, provide details information about balance Aon credit card
CUSTOMER SERVICE WESTERN UNION
Assist with online and in store clients sending and receiving money internationally
SALES ASSOCIATE
Pitch sales package such as membership, oil change, Motos check and car part special deal to car owners for a dealership in California