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Data Analyst with 5 years of experience in finance and healthcare
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Competencies
Applied statistical techniques to analyze datasets and generate actionable insights.
Used SQL for data extraction and manipulation across multiple databases.
Created dashboards and visual reports using tools like Tableau and Power BI.
Utilized advanced Excel functions for data analysis and reporting.
Education
Summary
Experienced data analyst skilled in transforming complex data into strategic insights.
Key Achievements
- Led data analysis projects to optimize reporting processes, reducing turnaround time by 20%
- Developed dashboards and reports for senior management, improving decision-making efficiency
- Collaborated with cross-functional teams to implement data collection strategies and improve data accuracy
Experience
Quality Assurance Advisor
Started as a back office agent, verifying documents for a car seller company, then promoted to the quality assurance department, where I was in charge of reviewing the job of the agents and giving them feedback on how to improve.
Oncall Engineer
Provide technical support to delivery robots via SSH using a Linux terminal and provide useful information about the daily usage of the robot., Help new pilots understand the functions and capacities of the robots.
FQA Tester
Search software malfunctions across different games and apps to ensure the quality of the product., Write detailed reports about the bugs found by creating and using test cases.
Technical Support Engineer
Provide support to the customers via chat to solve problems of different services allocated in the cloud., Assist in meetings to provide feedback and collaborate with developers to improve the product.