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Social Communicator and Journalist with 10+ years in media and customer service
Video resume
Comunicadora social
Social communicator andnjournalist with emphasis onnorganizational communication and journalism from the Pontificia Universidad Javeriana. With ethical training based on the development of attitudes of dialogue and management of concertation, with ability to negotiate and resolve conflicts based on alternative solutions.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
CommunicationAdvanced
Utilized writing and verbal skills to effectively communicate and negotiate in various professional contexts.
Organizational SkillsIntermediate
Applied organizational abilities to manage tasks responsibly and efficiently in customer service and administrative roles.
Conflict ResolutionIntermediate
Leveraged ethical training to resolve conflicts by negotiating and proposing alternative solutions.
Customer ServiceIntermediate
Provided customer support with a focus on effective communication and problem-solving.
Summary
Social communicator and journalist with experience in media, customer service, and organizational communication. Skilled in dialogue, negotiation, and conflict resolution.
Key Achievements
- Graduated with a degree in communication and journalism from Pontificia Universidad Javeriana.
- Gained diverse experience in customer service, administrative tax, and human resources at Converges and Teleperformance.
- Developed strong skills in dialogue, negotiation, and conflict resolution through ethical training and practical application.
Skills
CommunicationOrganizational SkillsConflict ResolutionCustomer Service
Published on CazVid - Jul 3, 2025