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Douglas
Customer Service & Sales Supervisor with 19 years of experience
Video resume
Bachiller en computación con Orientación Comercial
For the last 19 years, I have been working with different companies, such as customer service support, sales department, collections, and also as staff, in the operations department as Supervisor.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers, handling inquiries and resolving issues effectively.
SalesIntermediate
Pro engaged in sales activities, contributing to revenue generation and customer acquisition.
CollectionsIntermediate
Participated in collections processes, managing accounts and following up with clients.
Operations ManagementIntermediate
Assisted in supervising operational activities to streamline workflows and team coordination.
Summary
Experienced customer service and sales professional with 19 years in various roles, including supervisory positions, focusing on operational excellence and client support.
Key Achievements
- Worked across multiple departments including customer service, sales, collections, and operations.
- Progressed to supervisory roles, demonstrating leadership in diverse operational functions.
- Accumulated extensive experience supporting organizations over nearly two decades.
Skills
Customer ServiceSalesCollectionsOperations Management
Published on CazVid - Jul 3, 2025