Experienced customer service representative skilled in handling financial inquiries, conflict management, and project coordination. Known for effective communication, empathy, and adaptability in fast-paced environments.
Applied conflict resolution skills to address customer concerns effectively.
Facilitated and organized customer service tasks to ensure smooth campaign execution.
Communicated clearly and effectively in customer interactions and campaign content.
Displayed patience and understanding in resolving customer issues related to financial inquiries.
Concentrix
I made part of Macy ́s campaign; assisted financial inquiries related to credit cards.
Bachelor of Social Sciences
High School Diploma
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Adjusted communication strategies to suit diverse customer needs during service interactions.
