This is my profileContact via CazVidEbony
Customer Support & Graphic Designer with diverse skills and experience
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer interactions efficiently through chat and call channels, ensuring customer satisfaction.
Graphic DesignIntermediate
Created visual assets using Adobe Illustrator, Photoshop, and Lightroom, supporting branding and marketing efforts.
Software ProficiencyAdvanced
Utilized Adobe Creative Suite and AI tools effectively for professional creative projects.
Communication SkillsIntermediate
Demonstrated ability to communicate clearly with clients and customers in diverse support and creative roles.
Education
Higher Secondary
SEVENTH DAY ADVENTIST BILIGUAL SCHOOL
Completed 2015
Bachelor’s in Graphic Design
CEUTEC DE UNITEC
Completed 2022
Languages
English
Spanish
Summary
Versatile professional with experience in customer support, freelancing, and graphic design, proficient in Adobe tools and AI.
Key Achievements
- Served as Customer Support Chat Agent at LULULEMON and Netflix, providing assistance and resolving customer queries.
- Freelanced as a graphic designer for E.U Designs, developing visual content for clients.
- Held a Junior Graphic Designer position at FARMACIA EMY SÚPER, contributing to visual branding and marketing material.
Experience
Customer Support Chat Agent
LULULEMON
2019-2020
Freelancing
E.U Designs
2023-2024
Jr. Graphic Designer
FARMACIA EMY SÚPER
2021-2023
Customer Support Agent
NETFLIX
2022
Skills
Customer SupportGraphic DesignSoftware ProficiencyCommunication Skills
Published on CazVid - Jul 3, 2025