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Software Developer with 5 years of experience in web applications
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Competencies
Applied JavaScript to develop dynamic client-side features.
Used React.js for building interactive user interfaces.
Designed and integrated RESTful APIs for backend communication.
Participated in Scrum teams for iterative project delivery.
Managed code repositories and collaboration using Git.
Education
Summary
Experienced developer specializing in web-based applications with a strong focus on front-end and back-end integration.
Key Achievements
- Led the development of a customer portal increasing user engagement.
- Contributed to the migration of legacy systems to modern frameworks.
- Collaborated with cross-functional teams to deliver projects on time.
Experience
ELECTRONIC SECURITY SYSTEM TECHNICIAN
Installed, maintained, and repaired electronic security systems, including alarms, surveillance cameras, and access control systems., Conducted system diagnostics and troubleshooting to ensure optimal performance and security., Provided training and support to clients on the proper use of security systems., Collaborated with teams to ensure timely and accurate installation, meeting customer needs and specifications., Ensured compliance with safety standards and regulations during installations.
TELEPHONE ADVISOR
Provided customer support for telecommunications services, including troubleshooting, account management, and service activation., Delivered excellent customer service by addressing inquiries and resolving technical issues.
TELEPHONE ADVISOR & SALES
Customer Service offered in billing inquiries, ensuring accurate account management and payment processing., Sold internet, telephone, and satellite TV services, meeting sales goals and boosting customer satisfaction., Developed strong customer relationships, addressing concerns and offering service solutions.
SALES AGENT
Managed hotel reservation services, assisting clients with bookings, modifications, and cancellations., Provided exceptional customer service by addressing inquiries and resolving issues related to reservations.
TELEPHONE ADVISOR
Managed customer service inquiries related to telecom issues, insurance claims, and claims for damaged parts., Customers assisted with processing claims and resolving issues, ensuring high levels of customer satisfaction., Kept updated on insurance policies and procedures to provide accurate assistance.
SALES AGENT LOGISTICS & INSURANCE ADVISOR
Coordinated logistics operations, including the tracking and shipping of electronic devices, particularly Electronic Logging Devices (ELDs)., Worked with insurance companies to sell factory insurance policies and provided clients with essential coverage information., Collaborated with insurance providers to handle claims and ensure compliance with industry regulations.