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Edgar
Medical Interpreter with 10+ years in healthcare and customer service
Video resume
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Competencies
Translating medical content accurately between English and Spanish in clinical and legal settings.
Handling inbound calls, managing billing issues, and ensuring customer satisfaction across industries.
Managing appointments, cancelations, and assisting with payment processing in healthcare and other sectors.
Supervising customer service teams, ensuring quality service and efficient operations.
Involved in all aspects of taco preparation including ingredient selection, cooking, and serving.
Education
Languages
Summary
A bilingual medical interpreter with over 10 years of experience in healthcare, customer service, and support roles, demonstrating strong communication, coordination, and leadership skills.
Key Achievements
- Participated in live clinical sessions including surgeries, therapy, and education.
- Worked across multiple healthcare settings with therapists, psychologists, lawyers, and dispatchers.
- Supported billing processes, appointment scheduling, and patient communication in medical environments.
Experience
Interpreter / Medical Interpreter
Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...
Medical Interpreter
Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...
Head Waiter
Managed a team of 3., Ensured that my team was offering the best customer service for each and every customer., Specialized in attending to English-speaking customers.
MAIN COOK
Involved in every aspect of making tacos: from picking and buying all the vegetables and ingredients needed to elaborate the tacos, preparing each taco, and serving and delivering the tacos to customers.
Sales Specialist
Ensured that every customer was well-informed of our products and made them not just potential buyers but satisfied customers., Worked mainly with customers who were on cruise ships.
Customer Service Representative
Handled inbound calls for the Comcast Campaign., Attended to customers' needs ranging from payments, billing disputes, escalated calls, cancellations, and restoration of accounts.
Customer Service Representative
Worked on a campaign with a funeral company, reminding families of pending bills for funeral services and burial, and taking payments over the phone.
Customer Service Representative
Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...