This is my profileContact via CazVidEdgar
Customer Service Representative with Diverse Account Management Experience
Contact
Competencies
Handled multiple client accounts including Met Life, Capitol One, Hilton, Kohl's, and Sprint.
Proficient in English and Spanish, supporting communication in diverse customer interactions.
Completed training programs across various client accounts, enhancing role-specific knowledge.
Participated in construction management as an apprentice, gaining foundational skills.
Education
Languages
Summary
Versatile professional with experience across multiple client accounts and bilingual communication skills. Skilled in account handling, training, and customer interaction, with a background in construction management as an apprentice.
Key Achievements
- Managed multiple client accounts including Met Life, Capitol One, Hilton, Kohl's, and Sprint, demonstrating adaptability across industries.
- Completed comprehensive training programs in various accounts, acquiring specialized knowledge and skills.
- Gained language proficiency in English and Spanish to serve diverse customer bases.
Experience
MetLife account, plus training
Microsoft store plus training, Sprint account and training
Capital One account, plus one month of training
Hilton and Kohl’s accounts plus training
Expedia Tier 1 customer service 2 months training, Tier 2 agent support, plus 3 months Training
Offering Loans to business
Back Office work for Medical Company