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Edgardo
Technician
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Competencies
Demonstrated experience with Customer service and client communication.
Demonstrated experience with Sales conversations and service presentation.
Demonstrated experience with Lead outreach and relationship building.
Demonstrated experience with Understanding customer needs and explaining solutions.
Demonstrated experience with Customer follow-up and problem-solving.
Languages
Summary
Technician open to new opportunities
Experience
Technician
Performed technician duties in a professional service environment, following job requirements and established procedures.. Communicated with customers during service visits, helped understand their concerns, and maintained a courteous, professional approach.. Worked to deliver reliable service, pay attention to detail, and respond appropriately to customer needs.
Independent Business Development
Developing an independent dispatch service focused on the U.S. trucking market.. Contacting prospective owner-operators and explaining dispatch services and their potential value.. Building experience in prospect outreach, client communication, follow-up, load searches, rate negotiation, and broker communication.
Commercial Truck Driver
Gained practical experience in the U.S. transportation industry and familiarity with American business expectations.. Worked in a time-sensitive environment requiring reliability, independent decision-making, and attention to schedules and procedures.