Remote Tech Support Agent with 2 years in Customer Service & Call Center
Assisted customers via chat with technical issues related to products and services.
Handled customer inquiries and support requests in a call center environment.
Experience in managing and processing claims in a support setting.
Provided clear and effective communication in customer interactions via chat.
Experienced in remote technical support and customer service, with roles in claims and support via chat for U.S. companies, based in Santo Domingo.