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Hospitality Professional with 5+ years of customer service and bar management
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Competencies
Delivered high-quality service to guests, addressing needs and enhancing their dining and drinking experience.
Controlled and restocked bar supplies, monitored stock levels, and reported shortages to ensure smooth operations.
Processed transactions, balanced cash receipts, and managed billing accurately at various venues.
Greeted guests, served drinks and food, and maintained a clean, welcoming environment.
Ensured hygienic work areas, sanitized utensils, and maintained cleanliness of bars and workspaces.
Education
Summary
Dedicated bartender and server with over 5 years of experience delivering excellent customer service, managing inventories, and ensuring a clean, efficient environment across busy hospitality venues. Skilled in cash handling, beverage presentation, and maintaining guest satisfaction.
Key Achievements
- Managed inventory control and restocking processes at Zaza, ensuring seamless service operations.
- Handled cash transactions, balanced receipts, and maintained accurate financial records across multiple bartending roles.
- Provided exceptional customer service by greeting guests, serving beverages, and maintaining a clean, organized environment.
Experience
Bartender/server
Collect money for drinks served., Check identification of customers to verify age requirements for purchase of alcohol., Clean glasses, utensils, and bar equipment., Balance cash receipts., Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws., Serve...
Bartender
Control inventories of equipment, smallware, and liquor, and report shortages to designated personnel., Inspect deliveries, make sure all orders are in, return additional items., Restock shelves and replenish alcohol, and supplies to ensure an efficient service., Update drink menus, as well as bar...
Food Runner/ Server
Clean and sanitize work areas, equipment, utensils, dishes, or silverware., Store food in designated containers and storage areas to prevent spoilage., Remove trash and clean kitchen garbage containers., Distribute food to waiters and waitresses to serve to customers., Greet and seat guests, and...