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Eduardo

Data Analyst with 5+ years in finance and healthcare sectors

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Bogotá, Bogota D.C., Colombia
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Competencies

Data AnalysisAdvanced

Proficient in analyzing complex datasets to derive actionable insights using various tools and methodologies.

SQLAdvanced

Extensive experience in querying, managing, and optimizing large relational databases for reporting and analysis.

TableauIntermediate

Skilled in creating interactive dashboards to visualize data trends for stakeholders.

Statistical ModelingIntermediate

Applied statistical techniques to identify patterns and support decision-making in healthcare and finance projects.

Education

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Universidad Jorge Tadeo Lozano
Completed 2011-12
High School Diploma
Colegio Rotos
Completed 2000-12

Summary

Experienced in transforming complex data into strategic insights to support business operations across finance and healthcare domains.

Key Achievements

  • Led data analysis projects to streamline financial reporting processes.
  • Developed dashboards that improved decision-making efficiency for healthcare administrators.
  • Collaborated with cross-functional teams to implement data-driven solutions, enhancing operational workflows.

Experience

Expert Sales Agent

Asurion
2023-03 - 2023-09

Offered each client top-notch personalized service to increase sales and customer satisfaction., Assistance to customers who call with questions and orders.

Agente Capital One Collections Y Recoveries

Concentrix
2022-08 - 2023-02

Self-motivated, with a strong sense of personal responsibility., Excellent communication skills, both verbal and written., Demonstrated ability to learn quickly and adapt to new situations., Ability to work independently and collaboratively in a team environment.

Banitsmo Bank-Campaing Advisor

Teleperformance
2015-01 - 2015-08

Established and maintained relationships with clients to provide ongoing support., Develop lasting relationships with customers to ensure continued retention and loyalty., Maintained up-to-date knowledge of industry trends and regulations, ensuring precise advice to clients at all times.

Campaing Advisor

Camara Electoral
2014-01 - 2014-07

Provided assistance and advice to new voters on proper steps and procedures., Prepared and managed inventory supply lists and material orders for the representative's election campaign.

Assurance Wireless-Agent

Sitel
2011-01 - 2011-07

Inform clients of policies and procedures., Responded to and resolved customer complaints quickly to maintain professional relationships.

Agente Call Center

Identificar S.A
2010-04 - 2010-07

Make outbound sales for Assistend Card, which provided protection services for cars.

Free Lance Advertisment

Free Lance
2008-03 - 2008-05

Maintenance Support Technician

KONEN LTD
2005-11 - 2006-08

Assembly of equipment for traffic recognition center.

Logistics Coordinator

PLAZA DE ARTESANOS
2003-10 - 2003-12

I quickly adapted to unexpected supply chain disruptions, developing contingency plans to minimize negative impacts on business operations.

Custumer Service

Booking.com
2025-03 - Ongoing

I quickly adapted to unexpected supply chain disruptions, developing contingency plans to minimize negative impacts on business operations., Inform clients of policies and procedures., Responded to and resolved customer complaints quickly to maintain professional relationships.

Skills

Data AnalysisSQLTableauStatistical Modeling
Published on CazVid - May 17, 2026
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