Eduardo

CUSTOMER SERVICE SUPPORT SPECIALIST

Contact

Soyapango, San Salvador Department, El Salvador

Available on CazVid

Capable to work under pressure

Demonstrated experience with Capable to work under pressure.

Capable to work under minimal supervision

Demonstrated experience with Capable to work under minimal supervision.

Team work oriented

Demonstrated experience with Team work oriented.

Always open to suggestions to improve

Demonstrated experience with Always open to suggestions to improve.

KPI Management

Demonstrated experience with KPI Management.

BACHELOR’S DEGREE

UNIVERSIDAD TECNOLOGICA DE EL SALVADOR

Bachelor’s Degree, English

Universidad Tecnológica de El Salvador

Executive Course, Business Administration

Professional Course, Emotional Intelligence

English

Spanish

CUSTOMER SERVICE SUPPORT SPECIALIST open to new opportunities

SYKES, NOWADAYS KNOWN AS FOUNDEVER AT TELEPERFORMANCE

Quality Analyst. Back Office Project Supervisor

TELEPERFORMANCE

Led customer service teams, actively monitoring and managing agent Key Performance Indicators (KPIs) to ensure operational success.

SYKES (now Foundever)

Delivered technical troubleshooting and customer-focused solutions in a fast-paced environment.

GLOBAL INTERPRETING NETWORK, INC.

Provided accurate and fluent real-time English/Spanish interpretation services across various industries.

Capable to work under pressureCapable to work under minimal supervisionTeam work orientedAlways open to suggestions to improveKPI Management

Published on CazVid - Sep 4, 2026