This is my profileContact via CazVidEduardo
Customer Service Representative with experience in email and chat support
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer inquiries through chat and email channels, resolving issues effectively.
Team WorkIntermediate
Collaborated with team members to deliver quality customer service.
CreativityBeginner
Applied creative solutions to improve customer interactions.
Critical ThinkingBeginner
Analyzed customer problems to identify effective support strategies.
LeadershipBeginner
Assisted in coordinating team tasks and supporting peers in a contact center setting.
Education
High School
Residencial Pablo Mella Morales
Completed 2017
Administration
Politecnico Manuel Maria Castillo
Completed 2024
Modern Languages
UASD University
Completed 2024
Languages
English
Spanish
Summary
Experienced in chat and email support with a focus on teamwork, creativity, and problem-solving.
Key Achievements
- Provided chat and email customer support at Advensus Contact Center
- Developed skills in customer communication and problem resolution
- Contributed to team efforts in a contact center environment
Experience
Chat and email Customer Service Representative
Advensus Contact Center
2021 - 2023
Chat and email customer support
Skills
Customer SupportTeam WorkCreativityCritical ThinkingLeadership
Published on CazVid - Jul 3, 2025