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Customer Service with diverse experience in client relations and management
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Competencies
Provided support and assistance to customers, resolving issues and enhancing customer satisfaction.
Supported management activities including organization and operational tasks across diverse roles.
Engaged in negotiation processes during sales and client interactions to achieve favorable outcomes.
Applied creative approaches in hospitality and service roles to improve guest experience.
Utilized critical thinking skills in problem-solving and decision-making across various job functions.
Education
Languages
Summary
Adaptable professional with a background in customer service, HR, sales, and hospitality. Skilled in communication, negotiation, and problem-solving, with a strong focus on client satisfaction and operational support.
Key Achievements
- Served as Customer Service Representative at Govee, handling client inquiries and ensuring satisfaction.
- Gained internship experience in HR Administration at Defensoría del Pueblo, supporting organizational HR tasks.
- Worked in multiple roles including sales, hospitality, and sales representation, demonstrating adaptability and broad skill set.