Edwin

Customer Service Agent with 10+ years in telecommunications and rentals

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Like the customer service a lot of interesting jobs do a lot of troubles with agents fix their problems most likely like to fix your problems and have them satisfied so I have to say about the job thank you

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El Ceñidor, Michoacán, Mexico

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Competencies

Customer ServiceAdvanced

Provided customer support, resolved complaints, and managed reservations in telecommunications and rental industries.

Communication SkillsAdvanced

Effectively communicated with customers to address issues, clarify information, and provide solutions.

TroubleshootingIntermediate

Resolved technical and service-related problems related to phone activations and reservations.

Operating Office ToolsIntermediate

Utilized Word, Excel, and Teams for documentation, scheduling, and communication tasks.

Education

PREPARATORIA NO LA TERMINES ESTA TURCA

Wasco high school

Completed 2005

Languages

Español80-95%

Inglés80-95%

Summary

Experienced in customer support, reservations, troubleshooting, and communication across telecommunications and rental services.

Key Achievements

Worked in customer service roles at Metro PCS, Avis, and Budget, handling reservations and troubleshooting.
Transitioned from multiple companies within the customer service sector, demonstrating adaptability.
Gained experience in phone activations, complaint resolution, and reservation management.

Experience

AGENT

Telvista

2010 - 2019

Fue entrevista fue de metropcias empecé en 2010 después me cambié a lo que viene siendo ABC empecé allí en 2019 parece y me salí el 21 en Avicii que viene siendo una renta de vehículos metro fue de telefonía y de renta

Skills

Customer ServiceCommunication SkillsTroubleshootingOperating Office Tools

Published on CazVid - Jul 2, 2025

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