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Elias
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Competencies
Demonstrated experience with Customer relationship management.
Demonstrated experience with Active listening.
Demonstrated experience with Ability to work under pressure.
Demonstrated experience with Time management and efficiency.
Demonstrated experience with Positive attitude.
Education
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Summary
Professional profile
Experience
Customer service representative
Delivered technical support for mobile issues such as poor signal, no service, and device compatibility working in technical support department.. Provided customer assistance regarding company products, services, and general inquiries.. Resolved delivery problems, including undelivered packages, new phones, and SIM cards.. Updated customer account information, including phone activations, personal details, and address changes.
Service Volunteer at a Nonprofit Organization
I led different teams of 6-12 people to achieve the organizational goals.. I spoke with different type of people every day providing them advices and motivational words in order they can become part of the organization.. As a trainer of new volunteers, I could train new volunteers in order they could work professionally and get good result for the organization.