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Elida
Especialista en seguros y atención médica con experiencia en soporte técnico y gestión de eventos
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Competencies
Procesó y gestionó reclamaciones de salud y autoaseguradoras, asegurando cumplimiento de procedimientos.
Recolectó y gestionó registros médicos y reclamaciones, manteniendo precisión en datos y procesos.
Proporcionó soluciones técnicas para problemas relacionados con consolas y productos digitales, mejorando la experiencia del usuario.
Coordina servicios de alimentos y eventos, manejando logística y resolución de problemas en tiempo real.
Realizó tareas administrativas diversas incluyendo facturación, inventarios y coordinación general.
Education
Languages
Summary
Profesional con experiencia en seguros, atención médica, soporte técnico y gestión de eventos, especializado en procesos administrativos y atención al cliente en entornos remotos y presenciales.
Key Achievements
- Coordinación efectiva en múltiples roles incluyendo gestión de reclamos de seguros y citas médicas.
- Desarrollo de habilidades en soporte técnico especializado para productos de entretenimiento digital.
- Supervisión y coordinación de eventos y banquetes en el sector hotelero, garantizando fluidez y satisfacción del cliente.
Experience
Insurance Specialist (Remote)
Filed Health Insurance Claims, Filed Auto Insurance Claims for First and Third Party, Send LOR’s to Insurances, Send Notice to Subrogation, Follow Up on Liability Status, Requested LOA’s, DEC pages & Rejection Signed Forms from auto insurance., Inbound /Outbound calls, Send and receive fax and emails, Search for Policy Limits, Purchase Police Reports Online, Data entry
Medical Records Retrieval Specialist (Remote)
Collect Medical records from Health care providers, Data Entry on Law Office database, Filed Health Insurance Claims, Filled out legal forms (DMV and internal paperwork), Inbound /Outbound calls, Send and receive fax and emails
Medical Appointment Setter (Remote)
Perform real time management and scheduling duties., Set and follow up patient’s appointments., Administer policies and procedures to assure consistency., Protected clients rights by maintaining confidentiality of personal and financial information., Inbound /Outbound calls
Advisor I, technical support (Remote)
Provide resolution for customers having issues with their consoles, games and charges.
Assistant Manager & Banquets Captain
Coordinate Food/beverage services and layouts for events and conferences., Responsibility and resolution of issues or complaints, Meal composition and cooking methods expertise, Multi-course meal efficiency and fluidity., Maintain knowledge of policies, procedures, and service offerings
CNA-HHA/Restorative Nurse Assistant
Assisted Living AIDS, Patient support for personal hygiene and daily living needs., Monitor vital signs, Support for patients with (HIV+) / bipolar disorder / hepatitis B / pinched back nerves / Substance addiction / delusion
Administrative Assistant
Payment-collection arrangements for corporate clients, Collection Calls, Invoicing and price quoting, Track stock inventory for services: flowers and event rental equipment., Assist the General Manager on day-to-day procedures.