This is my profileContact via CazVidElizabeth
Call Centre Sales Agent at iTalk International
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Competencies
Efficiently prioritizes tasks to meet deadlines and optimize productivity in dynamic environments.
Excels at understanding client needs and concerns to provide tailored solutions and improve engagement.
Skilled in influencing client decisions through effective communication and relationship building.
Maintains well-structured documentation and efficient administrative workflows.
Education
Languages
Summary
Dedicated to delivering excellent customer service and driving sales growth. Skilled in persuasion, active listening, and organization, with a proven ability to adapt and excel in fast-paced environments.
Key Achievements
- Successfully drove outbound sales, increasing client conversions for funeral cover services.
- Handled client objections effectively, resulting in higher customer satisfaction and retention.
- Managed daily client inquiries, providing prompt and professional service to enhance client experience.
Experience
Call Centre Sales Agent
Make outbound sales calls to potential clients and prospects to introduce and sell funeral cover.. Address client concerns, handle objections, drive conversions and persuade clients to take the funeral cover.
Administrative Clerk
Assist the company secretary in running the front desk administration.. Take and solve calls from clients relating to product inquiries.. Daily documentation, filing and reconciliation of supplier delivery notes for small consumable products.