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Emilio
Atención al cliente con experiencia en servicio y resolución de problemas
Video resume
Contact
Competencies
Maneja con eficacia la interacción con clientes, buscando resolver sus inquietudes y problemas.
Acompaña a los clientes para identificar soluciones y llegar a resoluciones satisfactorias.
Demuestra compromiso en cumplir horarios y producir resultados eficientes.
Colabora con colegas y clientes para lograr objetivos comunes en el entorno laboral.
Education
Summary
Profesional con experiencia en atención y resolución de problemas en el sector servicio, comprometido con la satisfacción del cliente y la mejora continua.
Key Achievements
- Acumuló experiencia en atención al cliente, gestionando diferentes tipos de personas y situaciones.
- Demostró compromiso y puntualidad en el trabajo, incluyendo horas extras para atender necesidades.
- Se destacó por su disposición para aprender nuevas habilidades y mejorar en su rol.
Experience
Delivery Supervisor and Material Salesperson
Started as a material delivery driver and was promoted to delivery supervisor and material salesperson.
Cashier and Salesperson
Worked as a cashier and salesperson, managing high-pressure situations.
Sales Agent and Customer Service
Responsible for resolving issues for TELCEL customers.
Customer Service for Amazon
Telephone agent responsible for resolving issues for Amazon customers.
Floor Salesperson
Worked as a floor salesperson for tiles, flooring, tile adhesive bags, and all types of materials for interior construction.
Business Owner
Started a business with my brothers.
Customer Service Agent
Customer service agent for a car rental company in the USA.
Customer Service Agent
Assisted customers with inquiries through multiple channels, providing timely and effective resolutions., Supported order placement, payment processing, and returns., Tracked and followed up on orders to ensure on-time delivery and issue resolution., Delivered a personalized customer experience aligned with company service standards.