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Emily
Accounts Payable Digitizer – Back Office
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Competencies
Experiencia demostrada en Technical Writing.
Experiencia demostrada en Problem Solving.
Experiencia demostrada en Analytical Thinking.
Experiencia demostrada en SLA Compliance.
Education
Languages
Summary
Perfil profesional
Experience
Accounts Payable Digitizer – Back Office
Processed accounting emails by receiving, sorting, and digitizing invoices and documents for internal workflows.. Managed and organized shipping company records and container data.. Uploaded and organized verified payments from Chile, Standard, and Hawaii into the company’s cloud storage system.
iOS Technical Support Specialist
Conduct initial Root Cause Analysis (RCA) on complex software and hardware issues, providing detailed logs and diagnostics to engineering and post-sales teams.. Resolved Apple ID security issues, including MFA, account recovery, and credential integrity.. Managed Activation Lock removal processes, validating ownership documentation while ensuring security compliance.. Identified suspicious subscription activity and unauthorized payments, escalating high-risk cases to fraud teams.