This is my profileContact via CazVidEmmanuel
Customer Service & Content Moderation with Versatile Communication Skills
Contact
La Estrella, Antioquia, Colombia
Available on CazVid
Competencies
TeamworkIntermediate
Collaborated effectively with team members to achieve shared goals.
CommunicationAdvanced
Utilized strong verbal and written communication skills in customer service and moderation roles.
Crisis ManagementIntermediate
Managed customer issues and content reviews to address urgent or sensitive situations.
Microsoft OfficeAdvanced
Applied Microsoft Office tools for documentation and communication tasks.
Education
Software Development Technology
INSTITUTO TECNOLÓGICO METROMPOLITANO - ITM
Completed 2024
Technical High School Diploma
I.E. COLEGIO EL CARPINELO
Completed 2020
Languages
SpanishNative
EnglishAdvanced (B2+)
Summary
Experienced bilingual professional with skills in customer support, content moderation, and communication. Adept at managing diverse tasks and collaborating effectively in fast-paced environments.
Key Achievements
- Served as Bilingual Online Insurance Customer Service Agent at CONCENTRIX
- Performed Content Moderation for Social Networks at TASKUS
- Developed soft skills including teamwork, communication, and crisis management
Experience
Bilingual Online Insurance Customer Service Agent
CONCENTRIX
Oct 2024 - May 2025
Content Moderator for Social Networks
TASKUS
Jun 2025 - Nov 2025
Skills
TeamworkCommunicationCrisis ManagementMicrosoft Office
Published on CazVid - May 17, 2026