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Emmanuel
Customer Service & Administrative Coordinator
Contact
Competencies
Experiencia demostrada en Customer Support.
Experiencia demostrada en Customer Service.
Experiencia demostrada en Administrative Support.
Experiencia demostrada en Project Coordination.
Experiencia demostrada en Purchasing.
Education
Languages
Summary
Customer Service & Administrative Coordinator buscando nuevas oportunidades
Experience
Customer Service & Administrative Coordinator
Coordinated 20+ customer interactions daily through consultations, quotations, and project follow-up.. Coordinated installers, suppliers, purchasing, inventory, invoicing, and documentation for multiple interior design projects.. Led coordination of a luxury residential project in Calima, Colombia.. Coordination and supervision of assigned staff.. Task assignment and team performance evaluation.. Problem identification and resolution to ensure objective achievement.. Meeting established goals for assigned projects.. Planning work schedules, deadlines, and tasks.. Preparing periodic reports on assigned projects.. Managing the department's administrative documentation.. Implementing strategies to improve processes and results.. Planning and monitoring projects and team objectives.. Training employees on work tasks and regulations.
Customer Service & Business Development Associate
Delivered bilingual customer support via phone, email, and chat.. Conducted onboarding presentations and product demonstrations.. Built customer relationships across the U.S. and Latin America.