This is my profileContact via CazVidEnmanuel
Customer Service Agent with diverse support and technical expertise
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers in various service settings.
Technical SupportIntermediate
Supported technical issues related to mobile devices and connectivity solutions.
Scheduling and AppointmentsBeginner
Managed scheduling processes for medical appointments in a healthcare setting.
Office SuiteIntermediate
Used office productivity tools to document and organize customer and support information.
Education
MS331 Bronx School of Young Leaders
Completed 2020
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in customer service, technical support, and scheduling within healthcare, telecom, and financial industries.
Key Achievements
- Scheduled medical appointments for elderly patients at Steinberg Diagnostic
- Provided technical support for international mobile router devices at Glowtouch
- Assisted customers with loans and titles at NS Outsourcing
Experience
Agent Bilingual
Steinberg Diagnostic
September 2022 - January 2023
Schedule medical appointments to old patients
Technical Support
Glowtouch
March 2023 - January 2024
Give technical support to a mobile router device that works all over the world.
Customer Service
NS Outsourcing
November 2023 - January 2024
Customer service for a financial institution that assisted customers with their loans, titles.
Skills
Customer ServiceTechnical SupportScheduling and AppointmentsOffice Suite
Published on CazVid - Jul 3, 2025