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Enrique
Remote Tech Support Agent with Extensive Industry Experience
Video resume
Remote tech support agent position
We have had the opportunity of serving great companies like Verizon, Cricket and sprint all in the tech support field and billing, tasked with several duties that have made us develop some skills and expand our knowledge, we are passionate about helping people and having the satisfaction their issues or doubts are solved.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Technical SupportAdvanced
Provided remote technical assistance, troubleshooting, and issue resolution for telecommunications clients.
Customer ServiceIntermediate
Handled customer inquiries and problems with professionalism, ensuring client satisfaction.
Billing AssistanceIntermediate
Managed billing concerns and process clarifications for major telecom clients.
Knowledge ExpansionIntermediate
Gained diverse expertise in tech support processes across various companies.
Summary
Experienced remote tech support agent with a history of supporting major telecom companies and resolving customer issues efficiently.
Key Achievements
- Served major clients including Verizon, Cricket, and Sprint, providing technical support and billing services.
- Developed skills across multiple companies, expanding knowledge in customer support and technical troubleshooting.
- Demonstrated passion for helping clients resolve issues, leading to customer satisfaction.
Skills
Technical SupportCustomer ServiceBilling AssistanceKnowledge Expansion
Published on CazVid - Jul 3, 2025