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Erick

Call Center Specialist with Customer Service & Process Management Skills

Video resume

Advocate
Call center nSetter appointment nReview claimsnProcess payments

Contact

Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceIntermediate

Engaged with customers to address inquiries and facilitate appointments in a call center setting.

Claims ReviewIntermediate

Performed review of claims to ensure accuracy and completeness.

Payment ProcessingIntermediate

Processed payments efficiently and accurately within defined procedures.

Appointment SchedulingIntermediate

Set appointments for clients, managing schedules and confirmation procedures.

Summary

Call center professional experienced in appointment setting, claims review, and payment processing based in Bogotá.

Key Achievements

  • Handled appointment setting, review claims, and processed payments in a call center environment
  • Developed expertise in customer communication and claim processing
  • Contributed to efficient claim review and payment procedures in Bogotá

Skills

Customer ServiceClaims ReviewPayment ProcessingAppointment Scheduling
Published on CazVid - Jul 3, 2025
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