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Erwin
Sales Associate with Customer Service and Sales Expertise
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Competencies
Proficient in face-to-face and telephonic sales, specializing in negotiation, objection handling, and closing deals.
Experienced in addressing customer inquiries, managing complaints, and ensuring high satisfaction levels.
Effective communicator capable of clearly conveying information and maintaining positive client interactions.
Collaborated with team members to achieve sales goals, demonstrating reliability and punctuality.
Knowledgeable about diverse service offerings including internet, television, and telephony, promoting customer understanding.
Education
Languages
Summary
Experienced in direct sales and customer service, with a focus on client satisfaction and achieving sales targets. Skilled in negotiation, communication, and teamwork, with a strong commitment to responsibility and punctuality.
Key Achievements
- Consistently met monthly sales targets through personalized client consultations and product recommendations.
- Managed customer relationships, increasing client retention via post-sale follow-up and service.
- Handled direct customer interactions, resolving inquiries and closing sales efficiently in a retail environment.
Experience
Asesor de Ventas
Atención personalizada a clientes y asesoría en productos y servicios., Promoción y venta de servicios como internet, televisión y telefonía., Cumplimiento de metas mensuales de ventas., Seguimiento postventa y fidelización de clientes.
Atención al Cliente / Ventas
Atención directa al cliente., Manejo de consultas, reclamos y cierre de ventas., Organización de pedidos y control básico de ventas.