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Estefanía
Contact
Competencies
Experiencia demostrada en Scheduling.
Experiencia demostrada en Customer Service.
Experiencia demostrada en Client Interaction.
Experiencia demostrada en Record Keeping.
Experiencia demostrada en Communication.
Education
Experience
LEGAL ASSISTANT & MEDICAL RECEPTIONIST
Handled administrative tasks, including answering phones, e-mails, scheduling medical appointments and patient’s intake., Prepared and organized legal documents and communicated with involved parties under the supervision of attorneys.
LEGAL & MEDICAL RECEPTIONIST
Greeted clients and provided them with information and superior service., Handled calls, collected personal information, and managed schedules to ensure all operations ran without issues., Maintained accurate client records and provided law firms, medical providers, insurance companies and other departments in the company with the appropriate client's information.
BILINGUAL AGENT
Answered phone calls, emails and chats, handling issues on the first contact by being proactive, patient, and understanding., Work with confidential customer information, while treating it sensitively., Provided clients and prospective clients with information regarding services and products offered.