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Eugene
Customer Service Specialist with 1.5 years of client interaction experience
Video resume
Customer service representative.
I was working in customer service at Ibex Nic invercasa, for 7 months.nnTherefore i was working at Tp TeleperformaceTp Nic for 6 months the campain It was for Doordash.nn
Contact
Bluefields, South Caribbean Coast, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled guest inquiries and support, ensuring positive experiences.
Problem-solvingIntermediate
Applied problem-solving skills to resolve customer issues efficiently.
CommunicationIntermediate
Effective in assisting customers and providing clear information.
Time ManagementIntermediate
Managed multiple customer interactions within set time frames.
Team PlayerIntermediate
Collaborated with team members to deliver consistent service quality.
Languages
English
Spanish
Summary
Experienced support agent with 1.5 years in client-facing roles, adept at resolving inquiries and enhancing customer satisfaction.
Key Achievements
- Provided customer support at Ibex NIC for 7 months, ensuring guest satisfaction.
- Assisted customers at Tele-Performance NIC for 6 months on a Doordash campaign.
- Maintained consistent quality in customer service roles across different organizations.
Experience
ELECTRICAL COMP
SOL Y VIENTO
MAY, 2017 - JAN, 202
Instillation of home and Residencial electricity
TELE-PERFERMANCE NIC
JAN, 2022 - OCT, 2022
Provide customer service assisting guest with any questions and concerns.
IBEX NIC
MARCH, 2023 - AUG, 2023
Provide customer service assisting guest with any questions and concerns.
Skills
Customer ServiceProblem-solvingCommunicationTime ManagementTeam Player
Published on CazVid - Jul 3, 2025