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Interpreter with healthcare and legal communication expertise
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Competencies
Performed Spanish medical and legal interpretation to facilitate communication in healthcare and legal settings.
Handled customer support tasks related to billing, claims, and policy education in healthcare environments.
Effectively communicated complex information across diverse sectors, including healthcare and legal fields.
Education
Languages
Summary
Experienced in medical and legal interpretation with a strong background in customer support within healthcare and legal sectors.
Key Achievements
- Provided Spanish medical interpretation during doctor appointments across multiple specialties
- Assisted customers with billing, collections, and legal inquiries at LanguageLine Solutions
- Resolved member inquiries and guided claims processes at United Healthcare
Experience
Interpreter
Worked as a customer service interpreter, assisting with calls related to billing, collections, legal, and healthcare.
Customer Service Representative
Resolved member inquiries, guided claims processes, and provided policy education.
Interpreter
Interpreted doctor appointments and managed communications for various specialties and cases.