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Fabian
First-Line Customer Support Analyst
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Competencies
Demonstrated experience with Laravel.
Demonstrated experience with PHP.
Demonstrated experience with Vue.js.
Demonstrated experience with React.
Demonstrated experience with MySQL.
Education
Languages
Summary
First-Line Customer Support Analyst open to new opportunities
Experience
Junior Full-Stack Developer
Reviewed, validated, and corrected application and database records using SQL to identify inconsistencies and support accurate system behavior.. Investigated technical issues end-to-end, identifying root causes and validating fixes before deployment.. Built and validated REST API endpoints, ensuring accurate request/response behavior and error handling.. Documented recurring issues and test cases in a shared knowledge base, speeding up team resolution time.. Collaborated with tech and non-technical stakeholders to clarify requirements and resolve incidents quickly.