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Fabiola
Insurance Verification & Pre-authorization Specialist
Video resume
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Competencies
Demonstrated experience with Operations Supervision.
Demonstrated experience with Team Mentoring.
Demonstrated experience with Strategic Leadership.
Demonstrated experience with Organizational Development.
Demonstrated experience with Curriculum Design.
Education
Languages
Summary
Professional profile
Experience
Insurance Verification & Pre-authorization Specialist
Specialized in insurance processes and claim management for specialized medical practices.
Virtual Assistant (Medical/Cardiology)
Managed electronic medical records (EMRs) and patient data with absolute confidentiality and HIPAA adherence.. Coordinated patient follow-ups and managed insurance coordination between patients and providers.
Professional Development Manager
Spearheaded the establishment of the training department and managed a team of trainers to meet organizational goals.
Professional Development Trainer
Designed, created, and delivered training sessions for new hires, focusing on product knowledge and soft skills.
Operations Supervisor
Led and mentored diverse teams, implementing personalized development plans that resulted in measurable performance improvements.
Quality Analyst
Elevated service quality through detailed monitoring and strategic feedback loops.
Radio Host and Producer
Administrator
Administrator
English Teacher
IT Analyst Extractor
Skills
Video Transcript
Virtual Assistant
Hello, my name is Fabio Lorena. I am located in Honduras. I am seeking for a job as a virtual assistant. I have strong communication skills. I have a lot of experience in customer service. I'm detail-oriented, loyal, discreet, and I'm a problem solver. I do not need supervision to do what I need to do. I am reliable and I hope to find a company that meets my experience. Thank you.