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Software Developer with 5 years in Tech Industry
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Competencies
Utilized JavaScript extensively for front-end development and client-side scripting.
Participated in Scrum-based development processes to manage project workflows.
Supervised junior developers and coordinated tasks within software projects.
Managed code repositories, conducted code reviews, and maintained version histories.
Education
Summary
Dedicated software professional with a focus on web application development and team collaboration.
Key Achievements
- Led the development of multiple web applications resulting in improved user engagement.
- Managed a team of junior developers, overseeing project timelines and deliverables.
- Collaborated with cross-functional teams to design and implement new software features.
Experience
Customer Care Manager (Ecuador)
Administration of the technical support provided and attention to our clients and strategic partners in Ecuador (Telefónica, Claro, TVCable, Netlife, CNT) to comply with the agreed service levels., Managing a team of 15 support engineers and PMs (Transmission, Controllers, RF, NodeB, VoLTE, VoiceMail, PowerPlants, IVAS, GPON, IP MPLS and OTN)., Development and analysis of project budgets., Administration and bidding of contracts and services for all product lines., Review and approval of purchase orders for projects in Ecuador., Planning, installation, commissioning of Transmission projects, RAN, IVAS, GPON, PowerPlants and DWDM/OTN., Administration of the processes of entry, exit and repair of spare parts in warehouses.
General Manager
Administration, Coordination and Commercial Relationship with customers and suppliers., Preparation and Analysis of Financial Statements., Control and application of Financial Instruments., Control and Reduction of Costs and Expenses., Monitoring goals and sales forecast for each product line., Preparation of the annual budget of the Company., Supervision of compliance with financial, labor and tax obligations.
Procurement Manager
Acquisition, dimensioning and implementation of data network services: Managed Broadband, xDSL, Ethernet, IPLC, International IP VPN/IP, MPLS VPN, Dedicated Internet Access., Logistics, purchase and shipment of equipment for projects in the region., Development and analysis of project budgets., Preparation and Administration of Contracts and Commercial Biddings., Negotiation with suppliers of equipment and services throughout the region., Cost reduction in the services offered by our Suppliers., Strategic planning and forecasting of purchases and sales.
R&D Senior Analyst
Incoming/outgoing SIM card testing by sending probes to regions covered by GSM cellular operators., Analysis, development and improvement of tools/solutions for monitoring the quality of the ROAMING service., Testing and implementation of GRQ compatible IR.81, IR.24, IR.35., Customer training, face-to-face and distance., Sales-oriented solutions engineer, focused on sales and technical skills., Preparation of technical proposals based on customer needs from our portfolio of products and solutions.
Senior Switch Engineer
Operation and Maintenance of Otecel Cellular Networks: TDMA (Ericsson), CDMA (Nortel), GSM (Nokia), STP (Huawei)., Configuration of Routers, Switches, Bridges, Access Points and other Layer 1, 2 and 3 equipment., Management of technologies and protocols: 2G, 3G, LTE, NGN, R2, SS7, MTP, ISUP, SCCP, TCP/IP, CAMEL, VoIP, etc., Roaming tests between countries., Expansion of voice routes (channels) and interconnections between fixed and mobile telephony operators (National and International)., Start-up of platforms: Voicemail, SMS, MMS, Altamira (prepaid platform)., Development and analysis of statistics and KPIs: Availability, Congestion, Traffic, Network Quality., Administration of Contracts and Biddings with Technology Providers.