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Faras
Food Service Professional with 5 years in Hospitality
Video resume
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Competencies
Expert in safe food handling practices to ensure health standards are met.
Skilled in training staff, enhancing team capabilities and service quality.
Proficient in fostering positive customer interactions to boost satisfaction.
Experienced in coordinating service for events, ensuring smooth operations.
Adept at managing workflows to optimize team efficiency and task delegation.
Education
Languages
Summary
Experienced in food service and hospitality with a strong focus on training, customer engagement, and event coordination.
Key Achievements
- Trained and mentored new baristas, enhancing team performance and customer satisfaction at Starbucks.
- Led a team of 8 servers during large-scale events, ensuring seamless service and coordination.
- Maintained high standards of cleanliness and speed in a fast-paced food service environment.
- Consistently processed customer orders accurately, contributing to increased efficiency at Domino's.
- Provided compassionate support to clients, promoting their well-being as a Home Care Aide.
Experience
food service worker
Prepared and served coffee and beverages while maintaining consistent quality and speed in a high-volume environment. Maintained cleanliness and sanitation of workstations, equipment, and customer areas in compliance with health and safety standards. Restocked inventory including food items, beverages, and supplies to ensure smooth daily operations. Assisted with food service tasks such as setup, replenishment, and organization of service areas. Delivered efficient and friendly customer service, handling requests quickly while keeping workflow organized
Barista
Trained and mentored new baristas on drink standards, POS, and customer engagement. Maintained speed and quality on the floor during peak hours while supporting team workflow. Taught beverage build, equipment use, and hygiene practices to new hires. Modeled calm, efficient station management to keep the bar moving like a well-oiled espresso machine. Delivered outstanding service by connecting with guests and tailoring recommendations to their preferences. Supported shift operations by adapting to floor needs and guiding teammates in real time
Home Care Aide
Assisted clients with daily living activities including meal preparation, mobility support, and personal care. Maintained a safe and clean living environment. Provided companionship and emotional support to improve client well-being. Ensured medications and schedules were followed as directed
Team Member
Managed customer interactions with professionalism and speed. Accurately processed orders, payments, and packaging for takeout and delivery. Contributed to a team-oriented atmosphere with a strong focus on efficiency and cleanliness. Balanced multiple tasks efficiently while maintaining excellent customer service. Shared tips and techniques with new hires to improve workflow and service quality
Catering assistant seasonal
Led and supervised a team of 8 servers during weddings, banquets, and large-scale events. Assigned service stations and coordinated timing with kitchen staff. Acted as the main point of contact between servers, chefs, and event coordinators. Trained staff on service etiquette, workflow, and guest interaction. Addressed on-site issues to ensure smooth event execution. Oversaw setup and breakdown while monitoring team performance
Skills
Video Transcript
Video Transcript 1
The employee came in from a different store. She worked about two and a half months. She came into the busiest store. She wanted to feel the rush. She ended up getting a lot of drinks wrong. I was dealing with my own bar. I was taking care of the oven as well because it was within reach. The customer started complaining to me and I said, you know, no problem. Some of them are regulars. I said, no problem. I'll take care of this for you. I didn't give her the drinks back to make it because she was already here with a line of orders. And I made sure the customers felt heard while also taking care of my cork as well.