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Felipe
Customer Service & English Instructor with Bilingual Skills and 7+ years of teaching experience
Video resume
Customer Service & English Instructor with Bilingual Skills and 7+ years of teaching experience
Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?
Contact
Guadalajara, Jalisco, Mexico
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided efficient and high-quality support in customer service and order processing roles.
English TeachingAvanzado
Delivered English instruction in various educational contexts, emphasizing pedagogical skills.
Organizational SkillsIntermedio
Utilized organizational skills to manage multiple requests and classroom activities.
Communication SkillsAvanzado
Applied excellent communication skills in bilingual customer service and teaching.
Decision MakingIntermedio
Made informed decisions in high-pressure situations, managing dispatch requests effectively.
Education
High School Diploma
SCHS
Bachelor's degree
UNE - Guadalajara, Jalisco
Languages
English600 pts. TOEFL ITP
Frenchintermediate level
Summary
Bilingual professional with extensive experience in customer support, order processing, and teaching English across diverse institutions. Skilled in managing multiple tasks and communicating effectively.
Key Achievements
- Provided customer support and order processing in a multilingual environment
- Taught English across multiple educational institutions, demonstrating pedagogical versatility
- Managed multiple dispatch requests effectively by applying prioritization strategies
Experience
Orden Support Agent
Herbalife internacional de México
january 2025 - current
English Instructor
HYCIG primaria
August 2022 - january 2025
English Instructor
Colegio Cervantes Primaria AC
December 2018 - July 2020
English Instructor
Colegio Fatima Guadalajara AC
November 2016 - November 2017
English Instructor
Golden English
August 2011 - October 2016
English Instructor
UVM Campus Zapopan
March 2006 - June 2010
English Instructor
Berlitz de Mexico
February 2006 - September 2009
Skills
Customer ServiceEnglish TeachingOrganizational SkillsCommunication SkillsDecision Making
Published on CazVid - May 17, 2026