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Technical Support
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Competencies
Utilized Java extensively in backend development and API integration projects.
Implemented backend services and system architecture using Spring Boot.
Supported cloud-based deployment and managed services for backend applications.
Designed and optimized database structures to support application data management.
Assisted customers with troubleshooting Amazon devices and resolving issues efficiently.
Education
Languages
Summary
Experienced in backend services, API development, and technical support with a focus on Java and cloud technologies.
Key Achievements
- Developed and maintained backend services utilizing Java and Spring Boot, enhancing system functionality.
- Optimized database structures and API integrations to support front-end applications seamlessly.
- Provided technical support and troubleshooting for Amazon devices, maintaining high customer satisfaction.
Experience
Technical Support
Provided technical and customer support for Amazon devices (Fire TV, Echo Dot, Fire Tablet, Kindle e-Readers), troubleshooting issues and ensuring optimal performance., Assisted customers with order management, returns, and refunds while maintaining high satisfaction scores and adhering to key...
Backend Developer
Developed and maintained backend services using Java and Springboot, optimizing database structures with PostgreSQL and ensuring seamless API integration with front-end applications., Implemented authentication, authorization, and performance optimizations, enhancing security and efficiency.,...
Backend Developer
Onboarded into the backend development team, familiarizing myself with the existing Java and Spring Boot architecture, database structures, and API integrations., Assisting in ongoing projects while gradually taking on feature development and system optimizations.